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POPSAvaya IR / Avaya Voice Portal Both Avaya Interactive Response(IR) and Avaya Voice Portal (AVP) are standards based self service platforms enabling businesses to automate voice transactions via speech and touchtone technologies serving global, international, and multi-lingual customers. These are also Interactive Voice Response (IVR) applications are used extensively by enterprises to cut costs and provide information on a 24/7/365 basis. Hi-Caliber IT has expertise in implementing and supporting IVR/VRU applications using different platforms like Genesys Voice Portal, Cisco Voice Portal, Cisco IP IVR, Interactive Intelligence, Avaya Interactive Response(IR) and Avaya Voice Portal(AVP).
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POPSComputer Telephony Integration (CTI) - CTI Solutions we offer customized IVR solutions with a powerful features. Experienced team of consultants, programmers and developers maintaining hundreds of IVR applications that will maximize self-service opportunities and reducing the number of calls that your agents must handle
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POPSIT Outsourcing services and Managed Services In the present demanding business environment the main concern is to reducing operational costs but improve features and functionality with minimum expense. Instead of maintaining in-house resources to manage and enhance your information technology/telecom solutions, it’s advisable to get managed and IT outsourcing services from a reliable and dependable company like Hi-Caliber IT.
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POPSHi Caliber IT Solutions - VOIP Software development Services Having in-depth knowledge and experience in the VoIP software development and implementation services, we helped several Software Vendors achieve the benefits of reduced operational overheads and implement best practices, in development and maintenance of telephony products
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