Baxi aftersales comprises of heateam, our engineering support arm, and interpart, our parts division.
heateam is the service division of Baxi Group; based in Warwick. Our dedicated customer contact centre is supported by a national network of over 200 highly skilled engineers.
Baxi recommends annual services for all its gas appliances to keep your boiler working safely and efficiently. Have it serviced annually and find out about the benefits.
It is important to register your appliance so that in the unlikely event that it breaks down, we can minimise any inconvenience to you and your family.
Aftersales
Baxi's aftersales service is provided by heateam - the service division of Baxi Group. With a first time fix rate of 95%, heateam engineers are all CORGI-registered, and specifically trained to be experts on Baxi Group products.