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POPSSome of the things people do to computers is downright painful. One day a customer called complaining that he just received his computer, but it won't turn on. When he first pushed the power button, the screen flashed and then everything died. I couldn't do much over the phone, so I went to the customer's office. It was plugged in, everything was hooked up ok, but, sure enough, it refused to turn on. I decided to take it back and promised to deliver a new one as soon as possible. But when I went to pick it up, I couldn't. Fearful of thieves, the man had fired some 24 inch bolts straight through the box, through the hard drive, motherboard, everything, locking it to his desk. "Oh," he said, "I thought it was just the TV part that was important. Will my warranty cover this?"
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POPSWould You Feed a Customer at a Hunger Cafe? This story is about cafes in India that serve the hungry for very low prices. The catch is that they have to sit outside and wait for someone to donate money for their meal. I've clipped it because I thought it was a very interesting window into Indian culture. And if travel is about anything, it's about exposure to culture. I also think that when we travel it's important to be aware of different cultural practices when it comes to things like charity. Do you think you'd be more prone to donate money to people sitting in front of a hunger cafe while traveling as opposed to someone who was walking the streets asking for money?
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POPSThis Iphone is aint worth "CHIP" ! finding the "KILL SWITCH" app. really works,Steve Jobs say's your not alone we sold 80million of them ! He has a question he'd like to ask you, which is,can you field some these customer appreciation calls ?
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POPS Cybercrime Gang Suddenly Vanishes From Web A report from Symantec, the online security firm, alleges that the RBN has links with the criminal underground and government in Russia. However, in recent days huge numbers of RBN-hosted sites have disappeared from the Web, leading analysts to speculate that the group is revamping its business model. "RBN is reorganizing," said Raimund Genes, the chief technology officer of Trend Micro, a security group that has traced attacks by the RBN on corporate and government sites across Europe and US back to servers based in Panama. One reason is thought to be the recent threats by Russian authorities to impose tougher penalties on Internet criminals. Another was that large legitimate Internet service providers — which the RBN relies on to provide it with Internet access — have dropped it as a customer as its activities became more and more notorious
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POPSWhen Google Owns You So, what happens now? What does Nick do? He’s sent a bunch of emails. But now what? Locked out of ALL of Google’s apps, the apps that I praise daily, the apps where Julien Smith and I are writing a book. Should we be doing that? I didn’t see a problem until this. What if we’re the next Nick? What’s your take? And what do you think of hands off customer service in this case?
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POPSHome, Auto of UC-Santa Cruz Vivisectors Set Ablaze Protesters shot themselves in the foot this time. I am an animal nut, I love them. However, this action does not help their cause, it alienates them from the general public ever getting behind them. They may have just dropped the entire movement back 30 years. Even PETA knows better than to do this. For the backlash protest, visit my clips!
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POPSThis Is What Hell Is Like Tech Support: “All right. Now, are you ready to click ‘OK’?” Customer: “Yes.” Tech Support: “Great. Now click ‘OK’.” (Pause.) Customer: “I clicked ‘Cancel’.” (And people wonder why my mouse pad has a target on it labeled “BANG HEAD HERE.”)
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POPSDemocracy Without Unions= No Democracy Wal-Mart is at it all the time. They even have a rapid response team against attempts to unionize. Law suits drag on for decades against that creepy establishment. Working People Deserve Working Representation independent from Politicians, Always.