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POPS Don't be initimidated By ITIL!

by esundby 7-11-2008

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POPS ITIL Adoption

by esundby 6-30-2008

Change is something IT struggles with daily. We're change agents and yet when the change is directed at us, we're just as resistant as our customers. This is a great article on the challenges faced by David Farris, IT Manager at the US Department of Agriculture.

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