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Tips on conducting staff satisfaction surveys
snapsurveys
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10-18-2007 7:58 AM
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tags:
surveys
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survey software
,
staff satisfaction
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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/3a4b0ea0-db57-4757-8af2-635d12a50dff/E387BD50-B030-4D42-8846-3673D0024B46/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml" href="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml" style="font-size: 11px;">www.snapsurveys.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml"><H1>Tips on conducting staff satisfaction surveys</H1></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml"><li style="margin-left:16px;padding-left: 0px;">Conduct employee surveys using a mixed methodology of online and traditional paper based approaches. Online surveys save money and respondent time and paper surveys are essential in meeting hard-to-reach groups who don’t have access to the Internet. </LI></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml"><li style="margin-left:16px;padding-left: 0px;">Market the survey internally via email, notice boards or the Intranet and promote the benefits of taking part to increase response rates. </LI></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml"><li style="margin-left:16px;padding-left: 0px;">Make sure you have “buy-in” from senior managers and that they “own” the results. Appoint an internal project manager who will liaise closely with your management team.</LI></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml"><li style="margin-left:16px;padding-left: 0px;">It’s not enough to just conduct staff surveys! The management needs to make sure they act on the results and communicate their actions to their employees. A positive plan of action needs to be put into place to address some of the key issues.</LI></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.snapsurveys.com/focuson/focuson-september-2007.shtml"><li style="margin-left:16px;padding-left: 0px;">Communicate the results to your workforce whether they are positive or negative. Do this quickly to show you’re being serious, then feed back the actions.</LI></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;"> </td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/E387BD50-B030-4D42-8846-3673D0024B46/blog/" title="blog or email this clip"><img src="http://content8.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>
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