Search for Life Inside the Major Corporation -- Actually Reaching "Customer Service"!


	Search for Life Inside the Major Corporation -- Actually Reaching "Customer Service"!

odeady

3-10-2007 11:08 PM

156 views

tags:

voicemail hell, call distribution, search for life, human being

odeady says:

These two resources (from an article in the NYTimes about how to get out of a cellular phone contract) lead consumers through the dark art of working through the automated call distribution system to reach a human being inside "customer service"! A great tool to have at your fingertips...

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/1b8fb1a1-8221-4b85-8533-dac585d158e3/DEA9C5A5-15B8-4DEC-B4BA-FCB64F439CB6/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.nytimes.com/2007/03/10/technology/10money.html?pagewanted=2&th&emc=th" href="http://www.nytimes.com/2007/03/10/technology/10money.html?pagewanted=2&th&emc=th" style="font-size: 11px;">www.nytimes.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.nytimes.com/2007/03/10/technology/10money.html?pagewanted=2&th&emc=th"><P><SPAN class="bold">FOLLOW-UP TIP:</SPAN> A reader recently suggested a handy tool for bypassing automated call routing at call centers. Get Human (<A href="http://www.gethuman.com/us/"></A><A target="_" href="http://www.gethuman.com/us">www.gethuman.com/us</A>/) is a database of call center numbers and the secret codes needed to get to a human. </P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.nytimes.com/2007/03/10/technology/10money.html?pagewanted=2&th&emc=th"><P>A list of useful cellphone company numbers can be found at <A target="_" href="http://consumersadvocate.wordpress.com/2007/02/19/cell-phone-company-phone-numbers">http://consumersadvocate.wordpress.com/2007/02/19/cell-phone-company-phone-numbers</A>/.</P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/DEA9C5A5-15B8-4DEC-B4BA-FCB64F439CB6/blog/" title="blog or email this clip"><img src="http://content8.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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