brandonvocal says: Reports and consumer opinions about Cenlar, an American financial services company that specializes in loan administration and reporting; originating, processing and servicing of loans and other products and services of financial nature. Cenlar NIGHTMARE!! My mortgage was switched to Cenlar after TBW bit the dust. Since Cenlar took over mortgage I have spent a total of 6 hours and 12 minutes on hold. I requested to receive a mortgage verification letter on 10/16/09 and told it would be faxed in 24 hours...after 4 additional requests I am still waiting, today is 10/26/09. I received notification on 10/15/09 from the County Treasurers office that my taxes were never paid, however my mortage account shows that the funds were deducted from my account 2 months ago. On 10/16/09 I inquired with Cenlar regarding payment for the taxes and wa assured it would be set as a priority and paid...nothing has been completed as of today.... |
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