This wasn't the first time this had happened. Someone very high up in an organisation and in charge of an internet didn't know what srceen res was. Now, I'm not being facetious you can't expect everyone to know everything. But I thought it might be a nice idea to get everyone to describe 'their internet' at the first meeting of any new client. Like they do at school when the new kids arrive mid term. Get everyone up to the same level. That way, everyone would know the 'level' of everyone else and there would be no clangers later on.

Here's My Internet, it's not finished so feel free to add your own in the comments.