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Lexicafollowshare
10-2-2008 2:49 PM
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Lexica says:
When it comes to moderating online discussion, there is nobody I respect more than Teresa Nielsen Hayden.
1 Comment   | Add a Comment
10-2-2008 6:18 PM
masbury
Excellent clip! Trolls know that people who care, care about respecting others' right to be heard, and will use moderators' tender hearts to to shame them into letting trolls have their way.

Just like abuser of all types. Shame is the weapon. "You've got to listen to me or you're not ..."
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