Glossary of Business Service Management and ITIL Terms

Search Options	close
Search the following clips: All Clips

news science politics food economy art
technology health internet religion psychology

Sign Up Install Learn More Login


	Glossary of Business Service Management and ITIL Terms

tomcat66_g500

4-25-2007 4:27 PM

236 views

tags:

business service management, bsm, bmc remedy, itil, cobit, itsmf, service catalogs, enterprise feedback management, efm, it service delivery

tomcat66_g500 says:

Service catalog software developer Kinetic Data has compiled an extensive list of terms, phrases and acronyms related to business service management and ITIL. Very useful for anyone in IT interested in service catalogs, enterprise feedback management, ITIL best practices, or topics like COBIT, CSIP and CMDB.

Add a Comment

Login to Comment. Not a member yet? Sign up

Today's Top Clips

visit the Top Clips page

View the Top Clips from April 25, 2007

Embed This Clip In Your Site...

<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/de876c04-1afa-48e8-82e7-0d626eb32d5a/8DF5F237-CAAB-43C8-A337-983CA37CB8FC/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.kineticdata.com/glossary.html" href="http://www.kineticdata.com/glossary.html" style="font-size: 11px;">www.kineticdata.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.kineticdata.com/glossary.html"><P>Many words<A title="Top_of_page" name="Top_of_page"></A>, acronyms, and phrases are used in discussions of service catalogs, ITIL best practices for IT service delivery, and business service management. Some are unique to this realm, while others are more commonly used terms that have a unique meaning when used in a service management context. To help clarify these terms and concepts, Kinetic Data has compiled this set of definitions.</P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/8DF5F237-CAAB-43C8-A337-983CA37CB8FC/blog/" title="blog or email this clip"><img src="http://content9.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>