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Blah-Blah Text: Keep, Cut, or Kill?
SoftYare
follow
0
10-2-2007 6:44 PM
368 views
tags:
usability
,
jackob nilsen
,
web design
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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/f8a3fb92-07ba-42e2-b0b9-2af0d90988d0/82A8476C-3585-4515-906C-D76FCC71B38F/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.useit.com/alertbox/intro-text.html" href="http://www.useit.com/alertbox/intro-text.html" style="font-size: 11px;">www.useit.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.useit.com/alertbox/intro-text.html"><STRONG><A title="Author biography" href="http://www.useit.com/jakob/">Jakob Nielsen</A>'s Alertbox, October 1, 2007:</STRONG></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.useit.com/alertbox/intro-text.html"><H1>Blah-Blah Text: Keep, Cut, or Kill?</H1></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.useit.com/alertbox/intro-text.html"><BLOCKQUOTE> <STRONG>Summary:</STRONG> Introductory text on Web pages is usually too long, so users skip it. But short intros can increase usability by explaining the remaining content's purpose. </BLOCKQUOTE></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.useit.com/alertbox/intro-text.html"><P> The introductory paragraph(s) found at the top of many Web pages is what I call <STRONG>blah-blah text</STRONG>: a block of words that users typically skip when they arrive at a page. Instead, their <A class="new" title="Summary of eyetracking studies" href="http://www.useit.com/eyetracking/">eyes go</A> <STRONG>directly to more actionable content</STRONG>, such as product features, bulleted lists, or hypertext links. </P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.useit.com/alertbox/intro-text.html"><P> The worst kind of blah-blah has no function; it's pure filler — platitudes, such as "Welcome to our site, we hope you will find our new and improved design helpful." </P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.useit.com/alertbox/intro-text.html"><P> <STRONG>Kill the welcome mat</STRONG> and cut to the chase. </P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.useit.com/alertbox/intro-text.html"><P> People <A class="old" title="Alertbox: How Users Read on the Web" href="http://www.useit.com/alertbox/9710a.html">read very little on Web pages</A>. Don't waste word count on generic, feel-good material. It's not going to make customers feel good anyway. They care only about getting their problems solved as quickly as possible so they can leave your site. </P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;"> </td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/82A8476C-3585-4515-906C-D76FCC71B38F/blog/" title="blog or email this clip"><img src="http://content9.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>
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