We tend to like those with whom we have regular contact, and be less understanding of those whom we don't.

At present I do not feel that I have seen more than the fringe of poverty. Still I can point to one or two things I have definitely learned by being hard up. I shall never again think that all tramps are drunken scoundrels, nor expect a beggar to be grateful when I give him a penny, nor be surprised if men out of work lack energy, nor subscribe to the Salvation Army, nor pawn my clothes, nor refuse a handbill, nor enjoy a meal at a smart restaurant. That is a beginning.

George Orwell, Down and Out in Paris and London

A perfect quotation, absolutely spot on.

The poor are there because the rich need them there. If the poor weren't there then there would not have been people exploited. To keep the poor there education is used against them. And these researchers write it of as poor self esteem when told of an increasing feeling of hopelessness.

Great quote we should pay attention to. We all fall down at some stage of our lives in some way.