Consumer Relief | Clipmarks


	Consumer Relief

A53GG4

6-15-2008 1:39 PM

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/da9ae116-3126-4ac8-af21-399fa769c878/70B2AAB3-3A67-4890-ACA4-E2310FEAC14B/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.rd.com/advice-and-know-how/consumer-complaints-getting-what-you-pay-for/article55733.html" href="http://www.rd.com/advice-and-know-how/consumer-complaints-getting-what-you-pay-for/article55733.html" style="font-size: 11px;">www.rd.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.rd.com/advice-and-know-how/consumer-complaints-getting-what-you-pay-for/article55733.html"><DIV id="articleHeader">
<H1>Consumer Relief</H1>
        <H2>The guerrilla guide to getting what you paid for (without getting arrested).</H2>
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            <DIV class="byLine">By Ben Popken</DIV>
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<IMG align="absmiddle" src="http://media.rd.com/rd/images/rdc/products/readers-digest-as.png" /> From <A href="http://www.rd.com/offer/rd/current/rdnavsubscribe.jsp?trkid=rdcom_article_top">Reader's Digest</A>
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<li style="margin-left:16px;padding-left: 0px;"><A class="thickbox" title="E-Mail This" href="http://www.rd.com/openArticleToFriend.do?contentId=55733&contentName=Consumer+Relief&contentUrl=%2fadvice-and-know-how%2fconsumer-complaints-getting-what-you-pay-for%2farticle55733.html&KeepThis=true&TB_iframe=true&height=369&width=521&modal=true">E-Mail</A></LI>
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    </DIV></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.rd.com/advice-and-know-how/consumer-complaints-getting-what-you-pay-for/article55733.html"><P>Reliable phone service was critical for Shaw and her husband. They lived in rural Bristow, Virginia, with no neighbors nearby and a history of calling for emergency medical assistance. The Shaws were switching to a Comcast phone-Internet-TV package, but after days of spotty phone service, a botched installation attempt, a missed service appointment, and blithe indifference, Shaw decided to visit the Comcast office.</P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.rd.com/advice-and-know-how/consumer-complaints-getting-what-you-pay-for/article55733.html"><P>All valid complaints start the same way. You expect one outcome but get another. It's just like algebra class: x dollars = y service. If you're getting 1/2y, then you should have to pay only 1/2x. Or perhaps they can throw in z, where z is something you feel equals 1/2y. It's a simple matter of balancing the equation. </P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/70B2AAB3-3A67-4890-ACA4-E2310FEAC14B/blog/" title="blog or email this clip"><img src="http://content6.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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