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rwdameliofollowshare
7-8-2009 3:09 PM
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rwdamelio says:
This is why Toyota wants a Thinking Organization, and uses the PDCA problem solving/ structured learning approach to grow everyone's skills.

what they should be doing = twi,(job instruction) standard work

how they can do it better = pdca

how they will know they have achieved desired results = built in feedback (quality at the source)

reflection = hansei
knowledge-sharing = yokoten

part of the way they function on a day to day basis = standard work, daily work
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