"Although humans can overrule the computer, SDM's call has stood in 91% of decisions in the county on whether to open an investigation, 92% of recommendations on removing a child from a home and 99% of decisions on whether to return a child."

That is really sad when you remember that a computer is only as smart as the person who put in the information in the first place. People do make mistakes and there are reasons that a computer wouldn't be abe to understand.