"2. Self-regulation: the ability to control or redirect disruptive impulses and moods.

3. Motivation: a passion to work for reasons that go beyond money or status.
4. Empathy: the ability to understand the emotional makeup of other people, skill in
treating people according to their emotional reactions.
5. Social skill: means proficiency in managing relationships and building networks, an
ability to find common ground and build rapport"

"It’s important to emphasize that building one’s emotional intelligence can not -
will not – happen without sincere desire and concerted effort. It cannot be developed with
traditional training programs that target the rational part of the brain. It can be achieved
by extended practice. no matter how many days or months it takes to be developed."