Following the public uproar over the use of Tasers which sometimes resulted to death of its victims like Polish immigrant Robert Dziekanski, the commission observed a drop by almost 50 percent in use of Tasers.

While there has been media attention over the use of Tasers, what actually topped the list of complaints against Mounties was attitude, which accounted for 20.6 percent. "This category of complaint can include dismissive, rude, non-responsive, or biased behavior on the part of the member as well as behavior that is seen to be unfair or lacking empathy," the report said.

The report, made public by Commission chair Paul Kennedy, recommended to the Minister of Public Safety six measures to improve the RCMP's overall complaint systems. The recommendations include the establishment of best practices, the implementation of efficient mean of tracking public complaints on a national level and to have standardized training for RCMP members involved in handling public complaints and