Best Buy accused of bait and switch


	Best Buy accused of bait and switch

kelvin273

12-25-2007 11:41 PM

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tags:

retail, fraud, best buy

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/845ee041-4819-4c72-804d-319fc000ed11/42422EE3-FCBC-4822-B78D-BD3861778CCD/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://tech.blorge.com/Structure:%20/2007/08/01/consumer-watchdog-isps-mislead-britons-over-broadband-speeds/" href="http://tech.blorge.com/Structure:%20/2007/08/01/consumer-watchdog-isps-mislead-britons-over-broadband-speeds/" style="font-size: 11px;">tech.blorge.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://tech.blorge.com/Structure:%20/2007/08/01/consumer-watchdog-isps-mislead-britons-over-broadband-speeds/"><P><IMG width="150" height="100" border="0" align="left" src="http://tech.blorge.com/wp-content/uploads/2007/12/best-buy.png" alt="Best Buy continues to mislead customers with deceptive in-store kiosks" /> Best Buy staff have been accused of continuing to deceive their customers with in-store web kiosks that display different prices than those that appear on the company’s Internet site.</P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://tech.blorge.com/Structure:%20/2007/08/01/consumer-watchdog-isps-mislead-britons-over-broadband-speeds/"><P>The Connecticut Attorney General’s office took Best Buy to court in May alleging that electronics store chain used in-store computer kiosks to deceive consumers about product prices and overcharge them.</P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://tech.blorge.com/Structure:%20/2007/08/01/consumer-watchdog-isps-mislead-britons-over-broadband-speeds/"><P>Back  in May, the Attorney General’s office explained the nature of the deception:
</P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://tech.blorge.com/Structure:%20/2007/08/01/consumer-watchdog-isps-mislead-britons-over-broadband-speeds/"><P>“Since 2005, the company’s stores have pledged to match any lower online price, including from their own Internet site. Many Best Buy salespeople falsely told consumers searching for or seeking to confirm lower online prices that the kiosk connected them to BestBuy.com. When the site displayed the higher in-store price, salespeople allegedly suggested that consumers, who thought they were viewing BestBuy.com, previously misread the lower online price or the online price had expired. “</P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/42422EE3-FCBC-4822-B78D-BD3861778CCD/blog/" title="blog or email this clip"><img src="http://content7.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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