Using an IVR | Clipmarks


	Using an IVR

jellinsd

7-3-2009 8:27 PM

31 views

tags:

ivr, interactive voice response, speech recognition, automated phone

jellinsd says:

Want a more efficient call centre? Or do you want to help your customers connect with you easier while cutting your costs? Informatel's cutting edge IVR (Interactive Voice Response) technology, robust infrastructure and 20 years of IVR experience will deliver just that. The company also have special offers for speech recognition and automated phone services

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/4caa2d33-c38e-4c0f-bcbc-a5049eca9a56/35868BA5-095B-4C22-904C-CE61CE8C28AB/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.ivr-wiz.com.au/Using-IVR.aspx" href="http://www.ivr-wiz.com.au/Using-IVR.aspx" style="font-size: 11px;">www.ivr-wiz.com.au</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.ivr-wiz.com.au/Using-IVR.aspx"><P>
        IVR (Interactive Voice Response) systems are rather simple to use. The purchaser
        of such a system typically gets training, installation, maintenance, and support
        through their purchase of an IVR. Using an IVR system is something that must be
        learned through training. The vendors of these systems will typically outsource
        training to another company. These consulting companies come in to the purchaser’s
        organization and train the employees on using an IVR system.
    </P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.ivr-wiz.com.au/Using-IVR.aspx"><P>
        Using an IVR system in business today is very useful and very commonplace. In organizations
        that have call centers, support centers, and the like, need a computer system to
        organize and distribute incoming and outgoing calls. Since humans cannot orchestrate
        such a task, computers and software bundles are used.
    </P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/35868BA5-095B-4C22-904C-CE61CE8C28AB/blog/" title="blog or email this clip"><img src="http://content7.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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