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I abandoned my cart, walked over to Customer Service, and asked if I could have a comment form to fill out. The Customer Service employee—who, bless his heart, could see me—said they didn’t have a comment form, but he listened to my complaint… He told me that if I wanted to talk to the Assistant Manager…I could deliver my complaint in person. I didn’t have the heart to tell him that the Assistant Manager had been one of the guys who couldn’t see me.

What the hell. It was worth a try. I walked over to the Assistant Manager. When I was just a few feet away from him, I stopped, planted my cane, and looked directly at him. Damned if I wasn’t still invisible.

It was weird—he was a tall man, but when his eyes moved from one side to the other I could see them making an upward bump in their travel path when they were passing over me. He refused to look directly at me for even a second. I kept looking straight at him. There was no way he could have missed me.

I always smile and tell the young kids working in fast food to "have a great day" and they look at me like what's up with that?? *LOL*

I'm getting used to being invisible and unheard.