Mindmapping is a great, visual way to record and organize thoughts, knowledge, process flows, scripts, etc.

Have you been successful using Bubblemind, Ken?

Yes, I have been successful using Bubble-Mind. I used to do mind-mapping diagrams on paper, but found making changes difficult; plus it's easy to run out of paper space! This tool is free and super easy to use.

The one limitation is that it does not yet print properly (beta version). But then again, web apps should be helping me to not consume more paper, not to mention that these diagrams can get very large and would not be readable on paper if they could be scaled to fit. I have found that not printing them to be no problem, and the website stores my different "Bubble-Minds" for me where they are easy to find.

Seems that Bubble-mind has been off the net for a few weeks. I have been using another free application called Bubbl-us at http://www.bubbl.us/. It's easy and you can print and export this one to html, etc. An improvement.