Former Geeksquad employee spills the beans on deception


	Former Geeksquad employee spills the beans on deception

rmowery

8-31-2006 2:44 AM

165 views

tags:

geek squad, best buy, tricks, gouging customers, deceptive business

1 Comment |

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8-31-2006 3:23 AM

skwirlinator

I believe that. I had a reciever checked out at best buy and they tried to 'sell' me components I know it did not need.

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/bb28ba08-3478-4cf0-a5d2-e971a84e26d5/14B3BE4F-6C64-42B0-874E-D514D2FE80A9/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.consumerist.com/consumer/best-buy/geek-squad-gouges-197249.php" href="http://www.consumerist.com/consumer/best-buy/geek-squad-gouges-197249.php" style="font-size: 11px;">www.consumerist.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.consumerist.com/consumer/best-buy/geek-squad-gouges-197249.php"><P><a href="http://consumerist.com/assets/resources/2006/08/geek%20squad%20uniform.jpg"><img alt="geek%20squad%20uniform.jpg" src="http://consumerist.com/assets/resources/2006/08/geek%20squad%20uniform-thumb.jpg" class="right-img" height="293" width="200"></a>The number one rule of responsible consumerism: know more about what you're buying than the guy selling it to you. But it's a counterintuitive one. After all, you buy based on someone's pitch to you, that you need what he's selling. You get something repaired with the understanding that you don't have the knowledge to fix a problem yourself. But it's the number one rule of consumerism for a reason: you just can't trust the guy taking your money to be honest.</P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.consumerist.com/consumer/best-buy/geek-squad-gouges-197249.php"><P>And here's a reminder why. We got a great email from an ex Best Buy Geek Squad service department member, who confesses to having gouged customers time and time again for trivial repairs. Why? Essentially, because if he didn't, he faced immediate termination. </P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/14B3BE4F-6C64-42B0-874E-D514D2FE80A9/blog/" title="blog or email this clip"><img src="http://content7.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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