ITIL Adoption | Clipmarks


	ITIL Adoption

esundby

6-30-2008 11:30 AM

220 views

tags:

itil, technology, process, it

esundby says:

Change is something IT struggles with daily. We're change agents and yet when the change is directed at us, we're just as resistant as our customers. This is a great article on the challenges faced by David Farris, IT Manager at the US Department of Agriculture.

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/c3bee6ec-094a-4179-9227-37fd2ccede11/0BF4B419-4075-46A3-A1A8-77714CB2A209/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.cio.com/article/139203/Increasing_Adoption_of_ITIL_is_Making_Resistance_Futile/1" href="http://www.cio.com/article/139203/Increasing_Adoption_of_ITIL_is_Making_Resistance_Futile/1" style="font-size: 11px;">www.cio.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.cio.com/article/139203/Increasing_Adoption_of_ITIL_is_Making_Resistance_Futile/1"><DIV id="storyHeader">
<H1>Increasing Adoption of ITIL is Making Resistance Futile</H1>
<DIV class="seperatorLineDouble752"> </DIV>
      </DIV></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.cio.com/article/139203/Increasing_Adoption_of_ITIL_is_Making_Resistance_Futile/1"><P>
		  		  			  		<SPAN class="date">September 19, 2007</SPAN>
	  			—
	  			  											<A target="_blank" href="http://www.computerworld.com">Computerworld</A>
					—
						  			  		  David Farris, IT manager at the <A href="http://www.cio.com/article/139203/subject/U.S.+Department+of+Agriculture" title="More stories related to U.S. Department of Agriculture">U.S. Department of Agriculture</A>'s Animal Plant Health Inspection Service, has been working for five years to change some of the processes within his 300-employee organization. He hopes the changes will lead to significant savings in the IT department, which now spends about US$100 million annually. </P></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/0BF4B419-4075-46A3-A1A8-77714CB2A209/blog/" title="blog or email this clip"><img src="http://content7.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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