NIST takes a steady, phased approach to deploying framework for managing IT


	NIST takes a steady, phased approach to deploying framework for managing IT

bellapria

6-16-2008 12:59 PM

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nist, phase, framework, it

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/41c07caf-073e-4698-b3f8-b7e243e8a5ee/037A4215-F3F1-4BED-BCCB-4B54458E56AE/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.gcn.com/print/27_13/46412-1.html?page=2" href="http://www.gcn.com/print/27_13/46412-1.html?page=2" style="font-size: 11px;">www.gcn.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.gcn.com/print/27_13/46412-1.html?page=2"><H2>NIST takes a steady, phased approach to deploying framework for managing IT </H2></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.gcn.com/print/27_13/46412-1.html?page=2"><H1>ITIL a step at a time</H1></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.gcn.com/print/27_13/46412-1.html?page=2"><SPAN class="story">“That kind of kick-started it for us,” Halton said.
<BR /><IMG width="1" height="9" border="0" alt=" " src="http://www.gcn.com/images/clearpixel.gif" /><BR /></SPAN></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.gcn.com/print/27_13/46412-1.html?page=2">To get the senior IT leadership team fully on board, NIST brought in a vendor to provide a half-day executive briefing on IT service management. The CIO, deputy CIO and IT organization’s division chiefs attended.</blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.gcn.com/print/27_13/46412-1.html?page=2">The next step was a three-day ITIL foundation class for the leadership team and first-line supervisors. Technical staff members, who were also invited to attend the three-day class, got their own one-day overview of the ITIL framework and terminology.</blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.gcn.com/print/27_13/46412-1.html?page=2">“I wanted to make sure we all spoke the same language when we got into ITIL,” Halton said. Concepts such as incident management and problem management sound similar, he said, but have different meanings in the ITIL vocabulary</blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/037A4215-F3F1-4BED-BCCB-4B54458E56AE/blog/" title="blog or email this clip"><img src="http://content9.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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